Introduction
Memo ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use the Memo mobile application and related services.
Memo is a voice memo and storytelling application that helps you capture, transcribe, and organize your audio recordings using AI-powered tools and Bluetooth connectivity.
Information We Collect
1. Audio Data
- Voice Recordings: We collect and store your voice memos when you use the recording feature
- Transcriptions: We process your audio recordings to create text transcriptions using AI services
- Audio Metadata: Information about recording duration, file size, creation date, and device used
2. Bluetooth and Location Data
- Bluetooth Device Information: We collect data about Bluetooth devices you connect to (device name, MAC address, connection status)
- Location Data: We access your location only when the app is in use to discover and connect to nearby Bluetooth devices (such as your Memo necklace)
- Connection Logs: We maintain logs of Bluetooth connections for troubleshooting and performance optimization
3. User Account Information
- Authentication Data: Email address, encrypted password, user ID
- Profile Information: Display name, preferences, settings
- Usage Analytics: App usage patterns, feature utilization, error logs (anonymized)
4. Device Information
- Device Identifiers: iOS device model, operating system version, app version
- Technical Data: Device capabilities, network connection type, performance metrics
How We Use Your Information
Primary Uses
- Voice Recording & Transcription: Process your audio to create searchable text transcriptions
- Bluetooth Connectivity: Enable seamless connection to your Memo device and other Bluetooth accessories
- Cloud Storage & Sync: Store your memos securely and sync across devices
- Search & Organization: Enable intelligent search and categorization of your voice memos
- Storytelling Features: Help you organize and present your recordings as coherent narratives
Secondary Uses
- Service Improvement: Analyze usage patterns to enhance app functionality
- Technical Support: Diagnose and resolve technical issues
- Security: Protect against unauthorized access and ensure data integrity
Third-Party Services
We use the following third-party services to provide our functionality:
AI & Transcription Services
- OpenAI: Audio transcription, text processing, AI-powered features
- Google Speech-to-Text: Alternative transcription service
- Assembly AI: Advanced audio analysis and transcription
Infrastructure Services
- Supabase: User authentication, database, and file storage
- Google Cloud Platform: Backend hosting and API services
Data Sharing: We only share your data with these services as necessary to provide our functionality. All third-party services are bound by strict data processing agreements.
Data Storage and Security
Security Measures
- Encryption: All data is encrypted in transit (HTTPS/TLS) and at rest
- Authentication: Secure JWT-based authentication system
- Access Controls: Role-based access with principle of least privilege
- Regular Audits: Ongoing security assessments and updates
Data Retention
- Active Accounts: We retain your data while your account is active
- Account Deletion: Upon account deletion, personal data is removed within 30 days
- Legal Requirements: Some data may be retained longer as required by law
Your Rights and Choices
Data Access & Control
- View Your Data: Access all personal data through your account settings
- Export Data: Download your voice memos and transcriptions
- Delete Data: Remove individual memos or delete your entire account
- Correct Information: Update your profile and preferences at any time
Privacy Settings
- Microphone Access: Control when the app can access your microphone
- Location Services: Manage location access for Bluetooth functionality
- Data Sharing: Opt out of optional analytics and usage tracking
Regional Rights
- GDPR (EU Users): Right to access, rectify, erase, restrict processing, data portability, and object to processing
- CCPA (California Users): Right to know, delete, opt-out of sale, and non-discrimination
Contact Information
If you have questions about this Privacy Policy or your data, please contact us:
For EU users, our Data Protection Officer can be reached at: dpo@script.audio
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes through:
- In-app notifications
- Email notifications (if you've provided an email address)
- Updates posted on our website
Effective Date
This Privacy Policy is effective as of January 2025 and applies to all users of the Memo application.
Note: This is a comprehensive privacy policy template. Please review and customize based on your specific implementation, legal requirements, and business practices. Consider having it reviewed by a privacy attorney before publication.