Aisle 14 · Rack strike
Forklift clips a rack in aisle 14. It’s called out, a supervisor responds, the aisle gets shut and cleaned. By the time anyone asks what happened, the sequence lives in four people’s memories.
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Memo is an on-site device that listens to your existing radio traffic: a missing seal, a downed conveyor, or a blocked dock, and turns it into exceptions, maintenance tickets, and shift summaries in the systems you already run. Nothing changes for the floor.
Forklift clips a rack in aisle 14. It’s called out, a supervisor responds, the aisle gets shut and cleaned. By the time anyone asks what happened, the sequence lives in four people’s memories.
Trailer 312 shows up at door 7 with no seal paperwork. The dock lead sorts it on the radio. It never becomes a shipping exception anyone can count.
The zone B scanners go down for the third time this week. Each time it’s a radio call, a workaround, and back to work. Nobody’s tracking that it’s the third time.
The radio already carries the real state of your operation, but it disappears the second someone lets go of the button.
Missing pallets, damaged goods, wrong dock doors, blocked aisles, and inventory mismatches are captured the moment they cross the radio and routed to the right workflow as structured events. “Trailer 312 missing seal paperwork at door 7” becomes a logged shipping exception and an alert to the dock lead, rather than a problem that quietly resolves and is never counted.
Whether it is a conveyor down, a scanner dead, a dock leveler jammed, a freezer alarm, or a forklift fault, the radio call becomes a maintenance ticket or downtime entry with location, time, and time-to-response attached. Recurring issues surface as patterns instead of disappearing into separate phone calls.
For injuries, equipment strikes, spills, near misses, dock accidents, or fire alarms, Memo captures who said what and in what order with timestamps. The first report, the supervisor response, the shutdown, the cleanup, and the reopen are all on the record before the investigation even starts.
Repeated calls for help in outbound staging tell you where labor is short, not where the plan said it would be. Memo gives supervisors a real-time view of bottlenecks, escalations, and unresolved tasks, so labor moves to the problem instead of following the plan.
Memo auto-generates end-of-shift summaries from what actually happened: late inbound trailers, recurring equipment faults, open escalations, equipment pulled from service. The next shift starts knowing what the last one was dealing with.
Memo monitors the radio channels your site already operates. This works with any make or any model. There is no new hardware on workers and no licensing changes.
Every transmission is transcribed and classified on the device in real time, identifying what happened, where, how urgent it is, and who needs to know.
Structured events flow into your systems. Critical alerts reach the right people in seconds, and your systems can push back out over the radio.
Setup: power, antenna, listening in 45 seconds. No IT project. Day 1 value.
Who manage the floor off what they can hear, with no record once it’s said.
Who want to see where labor is actually short, not where the plan put it.
Who need a clean timeline the moment an incident happens.
Who want downtime tracked from the first radio call, not reconstructed after the fact.
Who finally get data on the issues that never made it into a system.
FAQ
Yes. Memo listens to the channels you already operate, whether analog or digital, from any manufacturer. There are no proprietary radios, no licensing changes, and nothing new on the floor.
Memo classifies radio traffic into structured events, including exceptions, downtime, and safety incidents, and routes them where they belong, whether that’s your WMS, your CMMS, a ticketing system, or Teams and Slack. The parts of the record that never cross the radio stay where they are. The operational layer that used to vanish just shows up logged.
No. All transcription and classification runs on the device, on site. What leaves, if anything, is structured event data, sent only to the systems you choose and on your terms.
No. Memo documents operational events on shared work channels everyone already hears. It isn’t worn by anyone, doesn’t track individuals, and doesn’t score performance. It captures what happened on the floor — the same thing your shift report is supposed to do.
Memo is built for exactly this audio: short, noisy, jargon-heavy push-to-talk traffic over conveyors, reach trucks, and dock noise. That’s the core of the product, not an edge case.
Power and an antenna. The device is listening in under a minute. Integrations to your systems come after, typically during the pilot, not before it.
Tell us about your radios, your systems, and the records you’re missing. We’ll show you exactly what Memo would capture.