Line 3 · Down
Line 3 goes down. Someone calls it over the radio, maintenance gets paged, it’s running again in eleven minutes. By the time it’s coded in the MES, the “why” is gone.
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Memo is an on-site device that listens to your existing radio traffic: a downed line, a jammed filler, or a quality hold, and turns it into downtime events, work orders, and shift summaries in the systems you already run. Nothing changes for the floor.
Line 3 goes down. Someone calls it over the radio, maintenance gets paged, it’s running again in eleven minutes. By the time it’s coded in the MES, the “why” is gone.
A motor’s been running hot for three shifts. Each time it’s a radio call and a workaround. No one opens a ticket, so the asset history never shows the pattern that was about to become a failure.
QA gets called to Line 2 to hold a batch. It’s sorted on the radio in real time. The deviation gets documented later, from memory, if at all.
The radio carries the earliest, most honest version of what happened on your floor, but it disappears the second someone lets go of the button.
Before downtime hits the dashboard, someone says it over the radio: “Line 3 is down,” “filler’s jammed,” “material isn’t feeding.” Memo turns those calls into structured downtime events (time, location, line, and response) so the reason a line stopped is on the record, not lost by the time it’s coded in your MES.
In a lot of plants the radio is the first maintenance system. Calls like “motor’s overheating,” “conveyor keeps tripping,” and “pump sounds off” are classified by Memo, which flags repeat offenders and creates work-order-ready events before anyone opens the CMMS. This results in less tribal knowledge and a stronger asset history.
Forklift incident, chemical spill, lockout/tagout issue, blocked exit, near miss: safety events move fast, and the radio carries the first account. Memo builds a timestamped timeline of safety-critical traffic: who said what, in what order, before the investigation even starts.
“Hold that batch,” “QA needed on Line 2,” “don’t ship that pallet yet.” Quality problems start as informal radio calls long before they become formal records. Memo captures them as searchable events: faster containment, cleaner audit trails around holds and deviations, and fewer quality signals that slip past.
Unresolved downtime, temporary workarounds, maintenance watch items, open quality holds, material delays: Memo auto-generates end-of-shift summaries from what actually happened on the radio. Every shift starts knowing what the last one already learned.
When the floor needs to know something, Memo can push it back out over the radio: a quality hold confirmed, a changeover instruction, a line restart cleared, or a maintenance ETA. The same channel that reports the problem becomes the channel that closes the loop.
Memo monitors the radio channels your site already operates. This works with any make or any model. There is no new hardware on workers and no licensing changes.
Every transmission is transcribed and classified on the device in real time, identifying what happened, where, how urgent it is, and who needs to know.
Structured events flow into your systems. Critical alerts reach the right people in seconds, and your systems can push back out over the radio.
Setup: power, antenna, listening in 45 seconds. No IT project. Day 1 value.
Who run the floor off what they can hear, with no record once it’s said.
Who want downtime attribution and real-time visibility instead of after-the-fact reconstruction.
Who want equipment issues tracked from the first radio call, with the asset history to prove the pattern.
Who need holds, deviations, and incidents on the record the moment they’re called.
Who finally get the “why” behind the numbers.
FAQ
Yes. Memo listens to the channels you already operate, whether analog or digital, from any manufacturer. There are no proprietary radios, no licensing changes, and nothing new on the floor.
Memo classifies radio traffic into structured events such as downtime, maintenance, quality holds, and safety incidents, and routes them where they belong, whether that’s your MES, CMMS, ERP, a ticketing system, or Teams and Slack. The parts of the record that never cross the radio stay where they are. The floor context that used to vanish just shows up logged.
No. All transcription and classification runs on the device, on site. What leaves is structured event data, sent to the systems you choose and on your terms.
No. Memo documents operational events on shared work channels everyone already hears. It isn’t worn by anyone, doesn’t track individuals, and doesn’t score performance. It captures what happened on the line — the same thing your shift report is supposed to do.
Memo is built for exactly this audio: short, noisy, jargon-heavy push-to-talk traffic over machinery, compressors, and line noise. That’s the core of the product, not an edge case.
Power and an antenna. The device is listening in under a minute. Integrations to your systems come after, typically during the pilot, not before it.
Tell us about your radios, your systems, and the records you’re missing. We’ll show you exactly what Memo would capture.