Hall 3 · Thermal alarm
A thermal alarm gets called over the radio. The right tech hears it, a supervisor asks for status, and the escalation is handled before anyone opens the CMMS.
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Memo is an on-site device that listens to your existing facility radio traffic: a thermal alarm, an access issue, a handoff between shifts, and turns it into tickets, incident timelines, and escalation records in the systems you already run. Audio stays on-site.
A thermal alarm gets called over the radio. The right tech hears it, a supervisor asks for status, and the escalation is handled before anyone opens the CMMS.
A contractor is held at a cage door while facilities and security coordinate on separate channels. The handoff works because people remember, not because the system saw it.
A fan vibration call carries across two handoffs. By the time the ticket is written, the first observation has become a summary.
The radio carries the earliest version of every facility event. Without Memo, that context disappears before the ticket is born.
Thermal, power, cooling, access, and security calls are captured the moment they cross the radio and turned into structured events that can flow into your CMMS or ticketing stack.
Memo captures who called the issue in, who acknowledged it, what was handed off, and what changed next, so the ticket starts with operational context instead of a blank field.
Transcription and classification run on the device. Audio does not need to leave the building for the facility to become searchable, auditable, and actionable.
Open issues, repeat alarms, access holds, vendor arrivals, and maintenance calls can be summarized from radio traffic without asking technicians to reconstruct the day.
When a ticket changes state or an alert needs human confirmation, Memo can route that context back to the radio channel technicians already monitor.
Memo monitors the radio channels your site already operates. This works with any make or any model. There is no new hardware on workers and no licensing changes.
Every transmission is transcribed and classified on the device in real time, identifying what happened, where, how urgent it is, and who needs to know.
Structured events flow into your systems. Critical alerts reach the right people in seconds, and your systems can push back out over the radio.
Setup: power, antenna, listening in 45 seconds. No IT project. Day 1 value.
Who need alarm response, escalation, and handoff context captured before it is compressed into a ticket.
Who coordinate fast over radio and should not have to stop to document every step twice.
Who want repeat issues, asset mentions, and response patterns visible from the first radio call.
Who need searchable event context without sending facility audio to the cloud.
FAQ
No. Memo runs transcription and classification on the device. You decide what structured event data is routed into your systems.
Yes. Memo turns radio calls into structured events that can be routed through webhooks or integrations into the platforms your facility already uses.
No. Memo listens to the radio channels your teams already use. Technicians keep working the same way.
Alarms, escalations, access holds, maintenance calls, vendor handoffs, safety issues, and recurring equipment problems are all common starting points for a pilot.
We will map the channels, events, and systems where Memo can create the first useful record.